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Sr. Manager, People Operations

East Coast, East Coast, United States
Human Resources | Perm Full-time


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Job Description

JazzHR, Jobvite, and NXTThing RPO merged together in April of 2021 to change the way businesses attract amazing talent.  Across our brands we serve businesses of all sizes with award-winning software and world-class services to drive talent acquisition results.

As Sr. Manager of People Operations, you report to our SVP of Human Resources and play a critical role on the HR Leadership Team.  You'll lead a team of experienced HR professionals to support all of our business units while creating an environment of continuous development.

What you’ll do:

  • Work with People Ops Analysts to build operational best practices and integrate our business units to drive growth and scalability
  • Manage compliance and policies across our brands, including handbooks, EEO reporting, CSR Surveys, 401k plans, contractors, and the like.
  • Own HRIS, digital file management, and employee data
  • Prepare, analyze and make actionable recommendations based on, data across all business systems.
  • Develop and regularly report out to the business on people metrics.
  • Manage and maintain global employee data in ADP WorkforceNow and Namely
  • Develop and implement integrated transactional HR processes across business units.
  • Lead the overall global benefits management process, including  plan designs, administration, renewals, and broker relationships.
  • Design, develop and implement global total compensation programs that are cost-effective, competitive, and meet the needs of both the company and employees (merit, bonus/incentive, perks, time off, etc).
  • Manage the salary benchmarking process for all positions across the globe to ensure employees are appropriately compensated for their role in their location.
  • Play an active role in Cap Table management and related transactions
  • Ensure that the company is in compliance with all federal and state regulations.
    Build collaborative relationships and provide consultative advice to managers and HR business partners on our people strategy and policy and guideline interpretation.

What you’ll bring:

  • Bachelor's Degree or equivalent in Business, Human Resources or similar field.
  • 7+ years of hands-on human resources experience required; international experience is a must
  • 3+ years of leading team members
  • Experience working in a technology environment
  • Ability to both manage and perform day-to-day administrative duties related to compensation, benefits, and HR systems.
  • Process improvement orientation with a high degree of comfort making recommendations
  • Demonstrated success in a dynamic, fast-paced and changing environment
  • Strong working knowledge of Human Resource Information Systems (ADP preferred)
    Strong communication skills.--verbal, written and via social tools

As a leader you’ll:

  • Model our Core Values
  • Coach, empower, and motivate your team members
  • Have critical feedback conversations with your team members
  • Remove roadblocks for your team
  • Set goals & metrics for your team that are aligned with company objectives
  • Make yourself available to your team for questions, guidance etc.
  • Celebrate successes and provide praise for a job well done by your team members
  • Network within your space to help recruit talent to Jobvite
  • Ensure a safe & secure work environment free from harassment and bullying 
  • Communicate proactively and effectively with other departments
  • Provide a great recruiting & onboarding experience to candidates and new team members
  • Trickle-down critical company messages to your team
  • Create and execute on actions plans based on your engagement survey results