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Managed Services Project Manager

Indianapolis, IN, United States
Services - Implementation & Project Management | Perm Full-time


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Job Description

Jobvite offers a marketing-inspired approach to recruiting by combining the power of data and the human touch. We enable recruitment teams to personalize the candidate experience with a full-scale talent platform that accelerates and simplifies the entire talent acquisition process — from the moment the search begins to the celebration of the first promotion and beyond. We make it possible to automate communication through bot-powered texts and anticipate the employee journey with internal mobility and referral tools driven by human insight and assisted by AI. With a comprehensive, talent acquisition-focused suite Jobvite has been serving customers, including Dollar Shave Club, Dunkin Brands, Trek, LinkedIn, CDW,  Universal Music Group, Wayfair, Audible & Feeding America, since 2006. 

What you will do:

  • Lead, manage, and support implementations for customers
  • Utilizes Jobvite project governance and other approved documentation, presentation materials to ensure consistent messaging to clients
  • Defines the scope of implementation based on customer requirements and contractual commitments
  • Manages overall project scope and timely delivery of product
  • Working with client project lead, schedules meetings and sends agendas and invitations to all required resources
  • Working with client project lead, determines requirements and strategy for recruitment marketing including
    • Building talent pipelines
    • Social media recruiting
    • University recruiting
    • Employee referral
    • Internal hiring
    • Intelligent Messaging
    • Implements and configures Jobvite Recruitment Marketing to align with client needs
  • Maintains ongoing managed services in accordance with contractual requirements including
    • Social media optimization
    • Training
    • Reporting/analytics
    • Optimizing mobile-optimized web/email recruiting campaigns
  • Builds strategic business partnership with clients
  • Ensure customer satisfaction through excellent service delivery, issues management, and direct contact with our customers.

What you will bring:

  • Bachelor’s degree or equivalent combination of education and experience
  • 2+ years of recent experience in a project management role
  • Understanding of Recruitment and Talent Management
  • Work in Salesforce, Totango, MS Office, Clarizen and other systems
  • Self-starter that requires little management but is exceptional at building consensus.
  • Strong communication and facilitation skills 
  • Excellent documentation skills
  • Excellent problem-solving skills, highly motivated and adaptable
  • Proven relationship management skills (team and customers)
  • Knowledge Talent management industry is required.
  • Ability to translate business concepts into product configurations essential.

Jobvite is an Equal Opportunity employer.
Jobvite is an EVerify employer.